Background
While designing the VAR tool, we learned about the challenges and difficulties of training referees, especially VAR referees. It quickly became clear to us that an e-learning platform would be a huge help in the whole process, and at the same time that it is too big and specialized tool to integrate into VAR tool.
We proposed the idea to IFAB, which at the time was the PO of the VAR tool, and presented our approach.
One of the main strengths of the potential project was to take the existing assets and technologies that had already been developed for the VAR Tool and build a new tool based on them, thus reducing the time and budget needed to design and develop project.
Discovery phase
Although we already had plenty of data from research done on the VAR Tool, this topic was a bit different. We had to map completely new processes for trainers and trainees. This required us to gain deep knowledge, analyze existing processes and work closely with IFAB experts in the field.
Design phase
There were many aspects to consider when designing the UX - ease of use, different user needs for trainers and trainees, tutorials, integration and use of customer-provided data, process automation, trainability, learnability and examability in the tool.
From a UI point of view, the matter was quite simple - we already design and develop VAR Design System, so we could use it to build a new tool.
Design elements
Scope and my role in it
As Head of Product, I led and managed the UX/UI team, help and guided them with the task.
